1. Agreement to Terms

By accessing and using scalveta.com ("the Website") and any services provided by Scalveta ("the Company," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Services

Scalveta provides digital marketing services including but not limited to: Local Search Engine Optimization (SEO), Google Ads management, Google Business Profile optimization, website development, citation building, review management, and related consulting services.

The specific scope, deliverables, timeline, and pricing for any engagement will be outlined in a separate service agreement or proposal provided to the client before work begins.

3. No Guaranteed Rankings

While we employ proven strategies and best practices, we do not and cannot guarantee specific search engine rankings, traffic levels, or business results. Search engine algorithms are controlled by third parties (Google, Bing, etc.) and are subject to change at any time without notice. Any projections, estimates, or case studies shared on our website represent past results and are not guarantees of future performance.

We commit to using ethical, white-hat SEO practices that comply with search engine guidelines and to providing transparent reporting on the work we perform.

4. Client Responsibilities

Clients engaging our services agree to: Provide accurate and complete business information. Grant necessary access to Google Business Profile, Google Analytics, Google Search Console, website hosting, and other platforms as needed. Respond to reasonable requests for information, approvals, or feedback in a timely manner. Not engage in any practices that violate search engine guidelines or applicable laws.

Delays in providing access or information may impact project timelines and results.

5. Payment Terms

Payment terms are outlined in individual service agreements. Unless otherwise agreed: Services are billed on a monthly basis. Payment is due upon receipt of invoice. Late payments may result in suspension of services. All fees are non-refundable for work already completed.

We offer month-to-month arrangements with no long-term contracts unless specifically agreed upon in writing.

6. Intellectual Property

Our work product: Upon full payment, clients own the deliverables we create for them, including website content, landing pages, and marketing materials created specifically for their business.

Our tools and processes: Scalveta retains ownership of our proprietary methodologies, tools, templates, frameworks, and processes used in delivering services. These are not transferred to clients.

Website content: All content on scalveta.com — including text, graphics, logos, images, case studies, and blog posts — is owned by Scalveta and protected by copyright. You may not reproduce, distribute, or use our content without written permission.

7. Confidentiality

We treat all client business information as confidential. We will not disclose your business data, strategies, analytics, or any proprietary information to third parties without your consent, except as required by law.

Case studies and testimonials are only published with client approval, and we anonymize client information when requested.

8. Limitation of Liability

To the maximum extent permitted by law, Scalveta shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to: loss of profits, revenue, data, or business opportunities arising from the use of our website or services.

Our total liability for any claim arising from our services shall not exceed the amount paid by the client for the specific services giving rise to the claim during the three (3) months preceding the claim.

We are not liable for any changes to search engine algorithms, policies, or ranking factors that may affect your search visibility, nor for any actions taken by Google or other platforms regarding your business listings.

9. Termination

Either party may terminate a service engagement with 30 days written notice unless otherwise specified in the service agreement. Upon termination: We will complete any work in progress up to the termination date. The client is responsible for payment for all work completed. We will provide the client with any deliverables created during the engagement. Access credentials and accounts will be transferred back to the client.

10. Website Use

When using our website, you agree not to: Use automated tools to scrape, crawl, or extract content. Attempt to gain unauthorized access to our systems. Submit false or misleading information through our forms. Use our website for any unlawful purpose.

11. Dispute Resolution

Any disputes arising from these terms or our services will first be attempted to be resolved through good-faith negotiation between the parties. If resolution cannot be reached, disputes shall be subject to binding arbitration in accordance with applicable rules.

12. Changes to These Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date. Continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

13. Contact

If you have any questions about these Terms of Service, contact us at:

Email: [email protected]
Website: scalveta.com/contact